APA Style

Dresser, N. (). Multicultural Manners : Essential Rules of Etiquette for the 21st Century . : John Willey & Sons Inc., U.S.A. 2005.

MLA Style

Dresser, Norine. "Multicultural Manners : Essential Rules of Etiquette for the 21st Century". : John Willey & Sons Inc., U.S.A. 2005, . BOOK.